• Responsible for the supervision of the performance of all rank and file positions directly reporting to them

• Responsible for associate development, merchandising, inventory control, safety and loss prevention in order to promote sales and meet profit goals

• Mediate as necessary when there are customer's complaints or concern that need immediate solutions.

• Ensures the highest level of customer service at all times

• Checks schedules of rank and file employees to maximize their utilization

• Coordinates regularly with the Operations Manager for any changes/improvements in the store.

• Conducts PEP talks and meeting to subordinates

• Coordinates with other departments of the company to provide necessary reports

Required Education, Skills, and Qualifications

• Operates with initiative, commitment, strong work ethic & sense of urgency

• Exceptional customer service skill

• Motivator

• High energy

• Detail-oriented

• High level of inventory awareness and maintenance

• Results driven

• Candidate must possess at least a Bachelor's/College Degree , Food & Beverage Services Management or equivalent.

• At least 3 year(s) of working experience in BAKE SHOP INDUSTRY is required for this position.

• Preferably Senior Supervisor, Assistant Manager / Managers specializing in Food/Beverage/RestaurantService or equivalent.