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Job

 
Customer Service Officer
Please Inquire

Position Senior Level/ 2-5 Years Experience Employees
Type Sales / Marketing
Location Pasig City
Holiday Others
Work Hours 08:00 AM - 17:00 PM
Dress Code Casual
Language Tagalog / Filipino, English
Benefits SSS, Philhealth, HDMF, Other
No. of
Vacancy

Candidate must possess at least Bachelor's/College Degree in any field.

At least 2 Year(s) of working experience in the related field is required for this position.

Required Skill(s): Microsoft Office applications, Excellent computer skills

Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Customer Service or equivalent.

Excellent Written and Verbal communication skills across a board range of customers including end users, business partners, and internal stakeholders (ie. Account Executives, Account Coordinators)

At least 1 year quality assurance / training specialist position with background on call center operations, workforce management (wfm) and real time analysis (rta)

Knowledge on call quality standard

Ability to lead a team, providing leadership and clear direction aligned with the goals of the department and organization

Outstanding interpersonal and conflict resolution skills, with ability to develop strong relationships both within the organization and externally with customers: and communicate effectively to receive and deliver information.

Job Features

Benefits:
  • SSS
Position:
  • Senior Level/ 2-5 Years...
Primary Job Role:
  • Sales / Marketing
Secondary Job Role:
  • Customer Service /...
Employment Type:
  • fulltime
Holiday:
  • Others
Work Location:
  • Pasig City
Business Hours:
  • Open 8 AM
  • Close 5 PM
Dress Code:
  • Casual
Language:
  • Tagalog / Filipino
  • English
Salary:
Age:
Gender:
Minimum Year of Experience:
Field of Study:
Education Level:
Certifications:
Categories:
  • Home Furnishing / Appliances

Company Features

Company Benefits:
  • Philhealth
  • HDMF