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Lv.
XP

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HP --
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To design, analyze and develop applications or enhancement of systems complete with testing and documentation before implementation. To analyze and evaluate the needs and requirements of operations and customers before creating a design thru information gathering and consultations to clarify program intent, identify problems, and suggest solutions. To conduct trial runs of programs and software applications to ensure information and instructions are correct in accordance with company and customer requirements. To provide software/applications support when needed and resolve customer issues or problems within own level of authority and communicate or escalate with concerned parties (i.e. immediate superior, manager, partner, customer, station, other department, regional contacts etc.) to resolve and expedite action/s. To implement new applications and regional programs after obtaining user acceptance and in accordance with agreed lead times, specifications (proper set up and configuration) and proper coordination with users. To perform direct revision, repair or expansion of existing programs and suggest system or procedural improvements/enhancements to increase operational efficiency or adapt to new requirements. To recommend and implement processes, policies and procedures that provides cost-saving benefits as well as contributes to the overall efficiency and productivity of the company. To properly file, update, safekeep and preserve confidentiality of all pertinent documents/records/ data (i.e. documentation of program development and subsequent revisions, instructions, etc.) of the company. To provide complete and timely documents/reports (i.e. business narrative, etc.) required by management and customers. To perform other task/s as required.
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Business Development Executive, Contract Logistics/ SCM • To support Business Development Managers in preparing proposals, presentations, lay-outs and calculations/ quotations. • Take part in projects related to transport, warehouse and simulation, to operational improvement and inventory analysis. • To learn necessary tools and systems to calculate and design logistics projects. • To develop logistics solutions across vertical markets. • To present competitive rates to prospective clients. • To support the development of logistics opportunities from initial engagement to ramp up and stability of operations –supporting and interfacing with implementation and operations team constantly. • To resolve customer work issues and communicate or escalate with the concerned parties (i.e. immediate superior, customer, station and other department) to resolve and expedite action/s. • To perform sales call or business travel across the Philippines. • To properly file, update and safe keep all pertinent documents/ records of the department. • To provide complete and timely documents/reports required by the department – not limited to department reports but including regional and global report requirements
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Business Development Manager, Sales KAM • To perform sales calls or visits, promote and sell Schenker services (i.e. ocean freight, airfreight, logistics, etc.) to potential clients and update existing clients on latest developments. • To evaluate and anticipate customer needs and emphasize on service features based on technical knowledge, quote prices, credit terms, etc. • To maintain accurate, current and complete customer and sales data and update regularly. • To participate in development and implement rates and tariffs sold globally, regionally and incountry and ensure that rates quoted and submitted for bidding to clients and/or other affiliates are competitive yet profitable in order to close the sale. • To maintain and establish business relationship with operations and overseas partners to effectively deliver agreed services with customers and orchestrate region-wide account sales strategy • To monitors competitors’ activities and pricing structures through periodicals, business updates, and clients’ feedback to protect Schenker’ market share and identify areas where the company can enhance better quality service. • To prepare and submit accurate and timely reports required by management and customers • To properly file, update and maintain all company records and document • To perform other duties as required or directed.
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Customer Service Representative¸ Air Freight/ Ocean Freight • To handle all customers' inquiries, complaints, claims follow up, cargo status, verify credit terms, credit status, etc. in a professional manner. • To handle bookings and coordinate cargo arrangements (uplift, pick-up time, etc.) with concerned departments within company policies and procedures. • To handle all communications (i.e., telephone, e-mails, fax, etc.), inquiries of customers (internal and external) and provide timely responses and escalations as needed. • To update and maintain the integrity of customers’ data. • To resolve all customer issues/problems and coordinate/escalate with concerned departments when needed. • To comply with customers’ standards and monitor KPIs as required. • To prepare and submit accurate and timely reports required by management and customers. • To properly file, update, and safe keep all pertinent documents/records of the company. • To perform other tasks as required.
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• Responsible for preparation, control and planning of Financial Forecasts and Budget activities including the preparation of Budget template for easy and immediate report generation considering various assumptions/ versions management may require • Recommends improvements and developments in all of the financial tools, budget and reporting contents, reporting system and controlling techniques in all areas. • To handle reconciliation of Balance Sheet and income statement account and maintenance of weekly, monthly, and yearly schedules. • Prepares variance analyses of monthly financials and recommends proper disposition of exceptions noted on the analysis of accounts. • To analyze major corporate projects and proposals including revenue and strategic capital and operating expenditures. • To assists Finance Manager in report analysis and liaise with business unit heads and support groups as necessary to verify the accuracy of data • To ensure that all recording / applications are in accordance with accounting and auditing standards. • To review and assists on taxation reports base on the latest government rulings. • To gather coordinate and analyze monthly and yearly reports coming from Financial Analysts of different Business Units. • To record and check the accuracy of payroll summary submitted by Human Resource and maintain confidentiality of information stated in the report. • To prepare and submit accurate and timely reports required by Local and Regional Management. • To complete other ad hoc reports and financial analyses as requested by Local and Regional offices.
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Project Implementation Executive, Contract Logistics • To implement various Logistics projects and ensure that projects are implemented within the timeline and budget as prescribed by the investment request. • To involve in all aspects of the project implementation which include but not limited to the study, planning, development, testing, training, rollout, implementation, turnover and post monitoring activities. • To ensure compliance to the quality, safety, and security standards and policies of the company. • To manage change through proper dissemination of information to concerned individuals, groups and departments. • To control all expenses related to the project and ensures that all project expenses are kept at a minimum. • To supervise, monitor and evaluate subcontractor progress. • To oversee personnel during interim period of the project.
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Transport Operations Manager, SDSI • To manage and control the activities of transportation in the areas of procurement, planning, execution, transportation management and engineering to ensure delivery of service levels in compliance with company and customer requirements. • To negotiate and authorize contracts for transportation providers/suppliers, and monitor contract fulfillment in conformance with company and customer requirements. • To maintain and promote safe work activities by conducting safety audits, investigations equipment research and testing, monitor activities of staff performing repairs and maintenance to equipment, vehicles, and facilities, etc. • To develop criteria, application instructions, procedural manuals, and contracts for transportation programs. • To explore and develop own client base, new business and improve sales volume. • To analyze expenditures and other financial information in order to develop plans, policies, and budgets for increasing profits and improving services. • To recommend or authorize capital expenditures for acquisition of new equipment or property in order to increase efficiency and services of operations department.
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• To supervise the daily activities of team members and monitor performance in conformance with company policies and procedures, provide coaching or assistance, recommend and implement personnel action when applicable. • To verify, check and validate all warehouse document transactions and perform physical reconciliations to maintain accuracy and integrity of inventory in conformance with customer requirements. • To maintain the cleanliness and orderliness of the facilities, good working condition of equipment including IT systems and the entire warehouse premises. • To plan, prepare and devise work schedules and duty assignments according to budget, workloads, customer needs, problems, etc. • To resolve customer and work issues or problems within own level of authority and communicate or escalate with concerned parties (i.e. immediate superior, manager, partner, customer, station, other department, etc.) to resolve and expedite action/s. • To formulate and implement processes, policies and procedures that contributes to the over-all efficiency and productivity of the company. • To train employees in work, safety procedures and requirements of both company and customer. • To properly file, update and maintain all company documents and records. • To prepare and submit accurate and timely reports required by management and customers (i.e. irregularity, KPIs, inventory report, aging report, etc.)