Answer calls and email based on customer inquiry.
Provide product and services information to customers.
Monitor delivery status, update client information and transaction activity in the system.
Process transaction in the system – Orders, form and application.
Research, identify and resolves customer complaints.
Identify issue to escalate to supervisor's/team leaders.
Complete call logs and reports.
Verify customer information and instruction.
Additional duties may assign.
Candidate must possess at least Bachelor's/College Degree in any field.
Preferably 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.
- Junior Level/ 0-2 Years...
- Sales / Marketing
- Customer Service /...
- Open 8 AM
- Close 5 PM
- Courier Service