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Job

 
IT Support (Makati)
Please Inquire

Position Entry Level/ Fresh Graduate/ No Experience
Type Computer / IT
Location Makati City
Holiday Others
Work Hours 08:00 AM - 17:00 PM
Dress Code Casual
Language Tagalog / Filipino, English
Benefits SSS, Philhealth, HDMF, Other
No. of
Vacancy

SEND YOUR RESUMES TO: ca-botante@global-mobility-service.com

Role and Responsibilities:

-Ensure that any issues with the systems are efficiently resolved, to minimize disruption of operation

-Provide IT-level technical support to customers for GMS software products and web-based systems

-Provide dedicated telephone and live-chat support in real time for customers and other departments

-Ensure any repeat incidents are identified and escalated to ensure the appropriate solution is applied

-Ensure that all queries and support calls are logged and tracked

-Keep customers regularly informed regarding progress and solutions being implemented

-Create and maintain process and procedure documents in addition to other user-specific documentation

(including documentation on resolved issues)

-Take an active role in the user testing of new software products and services

Education and Qualifications Requirements:

-Must possess Bachelor's/College Degree in Computer Science/Information Technology or anything equivalent

-Must be able to speak:

- Filipino

- English

-No work experience required

-Preferably with experience in IT/Computer-Software or equivalent

Preferred Skills and Qualities

-Able to handle stress

-Good customer service skills and attitude

-Strong problem solving/analytical skills

-Pro-active/Initiator

-Results oriented

-Strong attention to details

Job Features

Benefits:
  • SSS
Position:
  • Entry Level/ Fresh...
Primary Job Role:
  • Computer / IT
Secondary Job Role:
  • Support
Employment Type:
  • fulltime
Holiday:
  • Others
Work Location:
  • Makati City
Business Hours:
  • Open 8 AM
  • Close 5 PM
Dress Code:
  • Casual
Language:
  • Tagalog / Filipino
  • English
Salary:
Age:
Gender:
Minimum Year of Experience:
Field of Study:
Education Level:
Certifications:
Categories:
  • Motor Vehicles / Parts /...

Company Features

Company Benefits:
  • Philhealth
  • HDMF