What we're looking for
Hustle - Uber moves fast, and runs lean. You're flexible, fearless, and never satisfied with the status quo. You have no problem stepping on other people's toes if it means pushing for the right idea that will help build awesome experiences for our users across the globe
Ownership - You get things done. Passionate, self-driven and fearless, you are deeply committed to taking Uber support to the next level and rise to the occasion to solve problems, big and small. You don't wait around for other people to tell you what to do and have the initiative to solve problems on your own.
Leadership - You're an enthusiastic people manager that can coach and guide your own team to deliver world class support day in and day out. There will be tough problems to solve but your team should feel ready and prepared to address anything that comes their way.
Service orientation - As the voice of Uber to thousands of users, you'll use this opportunity to make evangelists out of our toughest haters. Your efforts will create more reasons for people to use Uber and to continue to trust us to get them where they need to go
Excellent communication skills - The ability to speak, read, and write fluently in English is critical as you act as the voice of Uber to thousands of our users and communicate your ideas to internal stakeholders
Expected to be available to start training ASAP
Minimum of 9 months tenure
At least 6 months experience working in the same capacity
Strong customer service and administrative experience; very technically savvy.
Good coaching, mentoring & results management skills
Excellent stakeholder management
Scorecard of at least 3.0 for the past 9 months
Good attendance record
No formal warning/s
- Lead / Supervisor
- Computer / IT
- IT Project Management /...
- Clark, Pampanga
- Open 8 AM
- Close 5 PM
- Tagalog / Filipino
- General IT Services
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