-Maintain positive relations with all contacts, guests, potential guests and team members in order to expand the branch's pool of clients
-Responsible in promoting and marketing the company's services and products, campaigns/promotions, retail, in order to meet the required performance of the branch
-Acts hand on hand with the manager in achieving the monthly target
-Ensures that customer service excellence is exercised and practiced in the branch by all employees at all times
-Acts as Officer in Charge in the absence of the Branch Head
-Responsible for the service standards performed by employees to ensure customer satisfaction
-Co-performs Employee Performance Review for subordinates every 3-6 months
-Deals with all customer complaints
-Manpower Scheduling: Making sure that all employees follow the correct shifts and rotations and that there is enough staff to perform services and accommodate clients during all working hours
-Ensuring that all treatments finish on time (not going beyond) and are monitored, and that all treatments are accounted for
-Co-authorizes text blasts to increase sales and foot traffic
-A graduate of 4 year course, preferably Medical or business related courses
-With a minimum of 2-3 years experience in handling store/branch management particularly on Wellness & Grooming industry. 1 to 2 years of solid experience in either supervisory or managerial level.
-Highly organize and must be able to motivate her team, assess situations quickly and solve problems.
-Excellent written, verbal communication skills
-Must be able to work both independently and as a team player
-With sound judgment on handling basic to vital decision making, and can pay attention to -internal and customers, and with excellent negotiation and speaking skills to resolve the issue
-Able to lead and handle cross-functional roles or collaborative roles
-Willing to be assigned at Any Branch in Manila (we're assigning location based on your address)
-BASIC PAY Plus INCENTIVES
-Enjoy work life balance (Enjoy branch events, trainings and workshops, outings)
-Performance Rewards, etc.
- Supervisor / 5 Years & Up...
- Admin / HR
- Administration /...
- Open 8 AM
- Close 5 PM
- Tagalog / Filipino
- Beauty Care Services