Job Responsibilities:

-Maintain positive relations with all contacts, guests, potential guests and team members in order to expand the branch's pool of clients

-Responsible in promoting and marketing the company's services and products, campaigns/promotions, retail, in order to meet the required performance of the branch

-Acts hand on hand with the manager in achieving the monthly target

-Ensures that customer service excellence is exercised and practiced in the branch by all employees at all times

-Acts as Officer in Charge in the absence of the Branch Head

-Responsible for the service standards performed by employees to ensure customer satisfaction

-Co-performs Employee Performance Review for subordinates every 3-6 months

-Deals with all customer complaints

-Manpower Scheduling: Making sure that all employees follow the correct shifts and rotations and that there is enough staff to perform services and accommodate clients during all working hours

-Ensuring that all treatments finish on time (not going beyond) and are monitored, and that all treatments are accounted for

-Co-authorizes text blasts to increase sales and foot traffic

 Minimum Qualifications

-A graduate of 4 year course, preferably Medical or business related courses

-With a minimum of 2-3 years experience in handling store/branch management particularly on Wellness & Grooming industry. 1 to 2 years of solid experience in either supervisory or managerial level.

-Highly organize and must be able to motivate her team, assess situations quickly and solve problems.

-Excellent written, verbal communication skills

-Must be able to work both independently and as a team player

-With sound judgment on handling basic to vital decision making, and can pay attention to -internal and customers, and with excellent negotiation and speaking skills to resolve the issue

-Able to lead and handle cross-functional roles or collaborative roles

-Willing to be assigned at Any Branch in Manila (we're assigning location based on your address)

 Perks:

-BASIC PAY Plus INCENTIVES

-Enjoy work life balance (Enjoy branch events, trainings and workshops, outings)

-Birthday Gift

-Performance Rewards, etc.