Hotel Operations Manager [Asia's Largest Hospitality Industry]
JOB RESPONSIBILITIES
●Take complete ownership of 5 to 10 network hotels in Philippines
●Primary responsibility is to drive better guest experience and ensure adherence of company's processes
○Inspect properties to ensure adherence to company's standards
○Take measures to prevent revenue leakage
○Handle guest escalations and ensure a delightful experience for the guests
●Train hotel staff on best practices for guest interactions as well as using company's systems (e.g. Property Manager Software etc.)
●Ensure high visibility for company's brand at the property site and notify central team if company's brand is hampered
●Provide inputs to central team on the appropriate pricing of the property
Job Features
- Manager / Assistant Manager
- Hospitality / F & B
- Hospitality / Hotel Services
- fulltime
- Transportation Fee
- Miscellaneous Allowance
- SSS
- Philhealth
- HDMF
- Others
- Makati City
- Open 12 AM
- Close 11 PM
- Business
- Tagalog / Filipino
- English
- 2 years
- College Degree (Bachelor)
- Human Resources /...
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