Call Center Specialist - Security Account (Taguig)
• Must be at least College Graduate
• No experience necessary but a welcome advantage!
• Must be able to speak in English
• Good communication and written skills
• Good problem-solving skills and focus on quality
• Computer literate
• Must be able to type at least 25 words per minute
• Must be flexible with working hours
• Managing incoming calls and customer service inquiries
• Identifying and assessing customers' needs to achieve satisfaction
• Resolve service problems by clarifying the customer's complaint via phone, email, or social media
• Provide appropriate solutions and alternatives, follow up to ensure resolution
• Keeping records of customer interactions, transactions, comments and complaints.
- Entry Level/ Fresh...
- Sales / Marketing
- Call Center
- Taguig City
- Open 12 AM
- Close 11 PM
- Human Resources /...