Requirements:
• > 4 years working in Network Operation Center/Infrastructure Monitoring
• Graduate of any 4-year course, preferably IT
• Proficient with MS Office Suite (Excel, Word, PowerPoint)
• Experienced in the use of any Monitoring tools
• Good documentation skills
• Good systematic troubleshooting skills
• Experience in monitoring and supporting application batch jobs
• Demonstrated ability to analyze problems and effectively prioritize, resolve and/or escalate as needed
• Experience in advanced triage and impact determination
• Ability to multi-task and prioritize on multiple initiatives
• Able to work independently and with a collaborative team oriented environment using sound judgment in decision making
• Detail oriented, able to work effectively under deadlines in changing environment and perform multiple tasks effectively and concurrently
• Demonstrated competency in supporting of global systems
• Very strong communication skills both written and verbal with strong technical, analytical, and problem-solving skills
• Understanding and practice of ITIL concepts, processes and practice
Preferred:
• Working knowledge in BMC TrueSight/Tmart, SolarWinds NPM/SAM, BMC Control-M
• Intermediate knowledge of Operating Systems principles, Software Application principles and Network principles
• Experience in systems administration of Windows and Unix environment
• Ability to understand issues related to network and willing to learn network technology
• Understanding of hardware and software architectures
• Understanding of performance tuning concepts
Job Features
- SSS
- Senior Level/ 2-5 Years...
- Computer / IT
- Other Categories
- fulltime
- Others
- Taguig
- Open 8 AM
- Close 5 PM
- Business
- Tagalog / Filipino
- English
- Business Process Outsourcing
Company Features
- Philhealth
- HDMF