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Network Analyst
Please Inquire

Position Senior Level/ 2-5 Years Experience Employees
Type Computer / IT
Location Angeles City, Pampanga
Holiday other,N/A
Work Hours 08:00 AM - 17:00 PM
Dress Code Casual
Language English
Benefits SSS, Philhealth, HDMF, Other
No. of
Vacancy
10 

Job Responsibilities:

Candidate must be able to independently manage all operations relevant to security tools

Build sustainable relationship with customer accounts through proactive communications with them

Provide accurate and complete customer information by using the right methods/tools

Effectively handle each customer complaint and resolve them as quickly as possible to retain their trust and loyalty to the company.

Keep a comprehensive record of customer interactions, process customer accounts, and other necessary documents.

Strictly abide by communication procedures, guidelines, and policies

Must have a good understanding of administration and operations of security solutions of network security.

Qualifications:

Must have a College/University Certification/Diploma/Degree from I.T. related courses

Must have at least 2 to 3 years of working experience as a Tier 1 Analyst for a managed security service, Network, System , Database Admin or its equivalent

Must be knowledgeable in MSS business and its various levels of operation

Skills required: AD design, SIEM, HIDS, NIDS, Firewall Security, and networking concepts

With good ability to assess, investigate, and review events through SIEM console

Has Remote Monitoring Tools background of any application or services

With dynamic experience related to updates, patches, upgrades and alarm notifications/monitoring

Has outstanding customer service and technical support experience

Must be organized and has strong decision-making skills.

Job Features

Benefits:
  • SSS
Position:
  • Senior Level/ 2-5 Years...
Primary Job Role:
  • Computer / IT
Secondary Job Role:
  • Network & System
Employment Type:
  • fulltime
Holiday:
  • N/A
Work Location:
  • Angeles City, Pampanga
Business Hours:
  • Open 8 AM
  • Close 5 PM
Dress Code:
  • Casual
Language:
  • English
Salary:
Age:
Gender:
Minimum Year of Experience:
Field of Study:
Education Level:
Certifications:
Categories:
  • Business Process Outsourcing

Company Features

Company Benefits:
  • Philhealth
  • HDMF