Position Description

Do you want to be part of a growing team able to give you opportunities to develop your IT skills? Do you like the challenge of working across multiple clients in a dynamic work environment? Then our IT Service Desk team might just be the right fit for you.

Education requirements

• At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field

Knowledge and skills

• Good written and verbal communication skills in Slovakian and English languages

• Good computer and IT technical skills

• Solid analytical and problem solving skills

• Good process mapping ability

• Proactive, service-minded, and able to multi-task

• Good interpersonal skills

• Background in IT or Finance or HR

Experience

• Previous back-end process administration experience (optional)

• Previous customer service or contact center experience (optional)

Others

• Willing to work in shifts

• Able to work well in a high pressure environment

• Flexible and able to adapt to changes quickly and think conceptually