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Global Communications Trainer
Please Inquire

Position Junior Level/ 0-2 Years Experience Employees
Type Services
Location Pasay City
Holiday N/A
Work Hours 00:00 AM - 00:00 AM
Dress Code Others
Language English
Benefits Other
No. of
Vacancy

Responsibilities:

Effectively and efficiently facilitate Global Communications classes using the approved curriculum

Conduct workshops and/or verbal assessments (on-site or off-site) to identify potential trainees and correctly identify their profiles

Effectively moderate communications assessment

Effectively and efficiently facilitate Global Communications Workshops based on curriculum

Regularly attend Global Communications Training - specific calibration sessions in order to

standardize the process of evaluating knowledge, skills and behaviors of trainees

Complete or adhere to administrative tasks vital to the accomplishment of departmental or nondepartmental processes

Identify and collate trainees and/or employees' strengths and areas of opportunity in a development plan

Conduct weekly feedback sessions to impart communication and behavioral gaps

Conduct GCT certifications effectively and efficiently in order to fulfill operational needs by providing ready-to-hire trainees

Perform ad hoc tasks to support departmental needs and functions

Requirements

2-year undergraduate degree (communications arts and education majors preferred) or equivalent

call center experience

Excellent Verbal and Written Communication Skills

Basic or intermediate Training and Facilitation Skills

Strong organizational, interpersonal and consultative skills

Proficient in creating reports and in using MS Office

Must be willing to work flexible schedules (including weekends and holidays)

Job Features

Position:
  • Fresh Grad / < 1 Year...
  • 1 - 4 Years Experienced...
Primary Job Role:
  • Services
Secondary Job Role:
  • Teacher / Tutor / Instructor
Employment Type:
  • fulltime
Benefits:
  • Upon Interview
Holiday:
  • N/A
Work Location:
  • Pasay City
Dress Code:
Language:
  • English
Salary:
Age:
Gender:
Minimum Year of Experience:
Field of Study:
Education Level:
Certifications:
Categories:
  • Business Process Outsourcing

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