Acknowledge service requests, incidents or queries via Ticketing, Phone, Skype and email
Ability to see the change in priority of handling of issues and adapt.
Organizes and addresses assigned tickets in appropriate work queue and priority
Maintain IT inventory/asset management for assigned region and location
Metrics Reporting of team initiatives to IT Management
- Miscellaneous Allowance
- Medical Support
- Junior Level/ 0-2 Years...
- Computer / IT
- Ortigas, Pasig
- Open 12 AM
- Close 11 PM
- Tagalog / Filipino
- Business Process Outsourcing