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Job

 
Customer Services Representative - Fresh Grad
Please Inquire

Position Entry Level/ Fresh Graduate/ No Experience
Type Sales / Marketing
Location Pasig City
Holiday Others
Work Hours 00:00 AM - 23:00 PM
Dress Code Business
Language Tagalog / Filipino, English
Benefits SSS, Philhealth, HDMF, Other
No. of
Vacancy

Job Descriptions:

To provide a consistently high standard of customer service by communicating properly and correctly in order to maintain good customer service.

Processing of customer orders(over the phone) in consultation with customers to ensure specific requirements

Basic knowledge of systems (web browsers, internet, proprietary internal software)

Investigate and resolve customer inquiries using own initiative including, but not limited to; returns, adjustments (changes and cancellations) replacement copies, and correspondence via email

Daily, weekly or monthly filing/reporting as needed and may be required to carry out additional tasks as required

Being monitored for quality assurance.

Qualifications:

Knowledge with customer service experience is an advantage

Willing to work on a graveyard schedule

Willing to work in Makati

Good work ethics

Excellent written and oral communication skills

Amenable to shift schedule

Strong phone contact handling skills and active listening

Ability to multi-task and manage time effectively

Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field.

At least 1 year(s) of working experience in the related field is a plus for this position.

Open for Fresh Graduates.

Job Features

Benefits:
  • SSS
Position:
  • Entry Level/ Fresh...
Primary Job Role:
  • Sales / Marketing
Secondary Job Role:
  • Customer Service /...
Employment Type:
  • fulltime
Holiday:
  • Others
Work Location:
  • Pasig City
Business Hours:
  • Open 12 AM
  • Close 11 PM
Dress Code:
  • Business
Language:
  • Tagalog / Filipino
  • English
Salary:
Age:
Gender:
Minimum Year of Experience:
Field of Study:
Education Level:
Certifications:
Categories:
  • Business Process Outsourcing

Company Features

Company Benefits:
  • Philhealth
  • HDMF