Customer Service Representative (Morning Shift)
Managing large amounts of inbound and outbound calls in a timely manner
· Following call centre “scripts" when handling different topics
· Identifying customers' requirements, clarify information, research every issue and providing solutions
Qualifications
· Previous experience in a customer support role
· Track record of over-achieving quota
· Strong English phone and verbal communication skills along with active listening
· Familiarity with CRM systems and practices
· Customer focus and adaptability to different personality types
· Ability to multi-task, set priorities and manage time effectively
Job Features
Benefits:
- SSS
- Medical Support
Position:
- Entry Level/ Fresh...
Primary Job Role:
- Sales / Marketing
Secondary Job Role:
- Customer Service /...
Employment Type:
- fulltime
Holiday:
- Others
Work Location:
- Quezon City
Business Hours:
- Open 7 AM
- Close 4 PM
Dress Code:
- Casual
Language:
- Tagalog / Filipino
- English
Salary:
Age:
Gender:
Minimum Year of Experience:
Field of Study:
Education Level:
Certifications:
Categories:
- Business Process Outsourcing
Company Features
Company Benefits:
- Philhealth
- HDMF
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