Job Role: The role will be responsible for the delivery of services vis-a-vis the desired customer experience at the customer service center covering the following core functions: Cash Management, Policy Owner Servicing, Claims, New Business and Office Administration.
Education : Degree in: Accounting, Economics, Business Management, Management Accounting
Experience: Preferably fresh graduate or with one or two year of experience in the customer service industry.
He must have a track record of good interpersonal and leadership skills. Certifications/licenses – none required except that he must be certified by his previous employer as not having been involved in any illegal activity or any violation involving his integrity. Any PRC license will be an advantage (e.g. CPA, RN, Engr., LET, etc.). Also, special training's are a plus (e.g. 6-sigma, Customer Service, MDP, ISO, etc.)
Special Skills : Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), Good Exception Handling
Skills, Good Communication skills, Influencing & Negotiation abilities, Applies customer service orientation
- Miscellaneous Allowance
- Medical Support
- Junior Level/ 0-2 Years...
- Sales / Marketing
- Customer Service /...
- Open 8 AM
- Close 5 PM
- Tagalog / Filipino
- Business Process Outsourcing
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