Lv.
XP

--

HP --
Lv.
XP

--

HP --
M
T
J
R

Buy

Eat

Job

Rent

 
Accounts Monitoring and Control Head
Please Inquire

Position Lead / Supervisor
Type Sales / Marketing
Location Quezon City
Holiday other,N/A
Work Hours 08:00 AM - 17:00 PM
Dress Code Others
Language English
Benefits SSS, Philhealth, HDMF, Other
No. of
Vacancy

QUALIFICATIONS:

Bachelor's degree from a college/university.

2- 3 years of supervisory experience in Credit and Collection

Detail oriented

Good verbal and written communication skills

MS Excel skills a strong advantage

Excellent attendance performance

DUTIES AND RESPONSIBILITIES:

Ensure a high performing and well-motivated team of assigned Accounts Monitoring and Control Assistants is meeting, if not, exceeding established performance metrics to meet the objectives asaligned with the Service Level Agreements

Coaching and evaluation of Accounts Monitoring and Control Assistants

Monitors the day to day activities of Accounts Monitoring and Control Assistants

Handle escalated complaints, provide appropriate solutions and alternatives; follow up to ensure resolution

Timely and accurate processing of client's requests

Provide proactive feedback and options to resolve client concerns

Liaise with other support groups in relation to case resolution

Come up with initiatives in improving team performance

Prepare regular reports

Perform other duties as assigned

Job Features

Benefits:
  • SSS
Position:
  • Supervisor / 5 Years & Up...
Primary Job Role:
  • Sales / Marketing
Secondary Job Role:
  • Account Servicing
Employment Type:
  • fulltime
Holiday:
  • N/A
Work Location:
  • Quezon City
Business Hours:
  • Open 8 AM
  • Close 5 PM
Dress Code:
Language:
  • English
Salary:
Age:
Gender:
Minimum Year of Experience:
Field of Study:
Education Level:
Certifications:
Categories:
  • Real Estate Investment /...

Company Features

Company Benefits:
  • Philhealth
  • HDMF

No Posts Found

Write a review