Be the Performer!
Be the expert on FWD's Life and Investment products, processes, and policies
Handle inbound and outbound queries from existing and prospective clients
Provide exceptional complaint handling and promote customer retention.
Be organized and efficiently manages time in daily tasks.
Achieve outstanding customer satisfaction ratings.
Be the Collaborator!
College graduate of any Bachelor's Degree
With minimum of 2 years experience in Life Insurance and Investment
Strong knowledge of VUL products
Experience in a client service oriented role would be highly regarded
Knowledge of customer service concepts and techniques
Ability to multi task and adapt to any situations
Good interpersonal and organizational skills
Excellent English communication skills
Outstanding record of attendance and punctuality
Amenable to working on a night shift, and during operational exigencies.
Willing to work in Bonifacio Global City, Taguig
- Junior Level/ 0-2 Years...
- Sales / Marketing
- Customer Service /...
- Taguig City
- Open 8 AM
- Close 5 PM
- Tagalog / Filipino
- Life Insurance
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