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Job

 
Technical Support Engineer
Please Inquire

Position Entry Level/ Fresh Graduate/ No Experience
Type Engineering / Sciences
Location Pasig
Holiday Others
Work Hours 08:00 AM - 17:00 PM
Dress Code Casual
Language English
Benefits SSS, Philhealth, HDMF, Other
No. of
Vacancy

Description

Provides Engineering firms, electrical contractors, electrical distributors and field sales support regarding technical aspects of an APPLETON product line.

Assists our sales channels with product questions, applications, suitability for use, installation technique and applicable electrical codes and manufacturing standards evaluation.

Responsibilities

Respond to and Resolve all technical inquiries for specific product line relative to form, fit and function (calls, emails and other type communication).

To assist customers in product selections and buying decisions, developing pre-sold customers for our distribution network.

Serves as a liaison for field sales force with engineering, production control, and marketing.

To keep up to date information on product lines, competitors products, standards and codes applicable to those lines.

Provide cross reference to competitor's products to APPLETON.

Facilitate all internal (Sales Representatives, Customer Service, Quotations Department, etc) and external (Electricians, Engineers, End Customer) correspondence necessary to accomplish the necessary support in accordance of our procedures manual

Assist in the creation and updating of literature, product support tools, and product training

Assist in the quotations process in response to Request for Quotations from existing distributor accounts.

Assist in product training and product support.

Utilize and Update Technical Services SharePoint database, library and training resources as applicable. Use of computer, web, fax, telephone and written correspondence required.

Provide information and assistance to any Special projects related to Technical Support.

Provide back-up for other brands of APPLETON (cross training is a requirement).

Requirements

Educational attainment requirement/s

Fresh Graduates are welcome to apply

Graduate Bachelors of Engineering (preferably Electrical Engineer)

Board Passer (Any Engineering Course)

Work experience requirement/s

Strong background with Electrical Engineering (preferred).

Specific skills required/preferred

Installations and applications of wiring and other related products.

Specific knowledge required/preferred

Understands the basic information about electrical.

Knowledge about basic installations and applications of wiring and other electrical products.

Knowledge of construction techniques, building codes etc.

Knowledge of hazardous locations and markets

Job Features

Benefits:
  • SSS
Position:
  • Fresh Grad / < 1 Year...
Primary Job Role:
  • Engineering / Sciences
Secondary Job Role:
  • Other Categories
Employment Type:
  • fulltime
Holiday:
  • Others
Work Location:
  • Pasig
Business Hours:
  • Open 8 AM
  • Close 5 PM
Dress Code:
  • Casual
Language:
  • English
Salary:
Age:
Gender:
Minimum Year of Experience:
Field of Study:
Education Level:
Certifications:
Categories:
  • Electrical Installation...

Company Features

Company Benefits:
  • Philhealth
  • HDMF