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Market Analyst (Business Systems)
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Position Junior Level/ 0-2 Years Experience Employees
Type Sales / Marketing
Location Pasig
Holiday Others
Work Hours 08:00 AM - 17:00 PM
Dress Code Business
Language Tagalog / Filipino, English
Benefits SSS, Philhealth, HDMF, Other
No. of
Vacancy

Description

To work on the user support, software configuration and administration of Emerson Commercial and Residential Solutions' CRM packaged software application. Perform periodic data analysis and testing on the CRM related implementation.

Responsibilities

Data Analysis

• Work with large amount of business data to evaluate and resolve inconsistencies, data quality and duplication

• Extract, transform, load data

• Work with leaders to prioritize business and information needs

Data Maintenance

• Identification and elimination of duplicate data

• Document processes in managing data

• Develops and implements data solutions for multiple applications to ensure its scalability, availability and maintainability.

Data Integrity

• Ensuring data is kept up to date and aligned with the defined data quality standards. Covers data clean-up efforts

• Performs data quality assessments on proposed and existing database and integrated data sets. Data Migration

• Implements data migration and transformation activities/processes (including data mapping file preparation) to ensure the accuracy and security of data solutions.

Data Reporting

• Configure reports, dashboards or any visual representation that makes the viewer easily analyze and understand the data.

Data Governance

• Take ownership of assigned defects or production issues and drive to solutions

• Participate in the development of standards and best practices for data modeling and assure compliance, including but not limited to flow-chart mapping and written narratives

• Guides end-users with selection and usage of data. Acts as a data subject matter expert to assist business users on proper data selection and usage.

• Helps to lead database configuration-related decisions, i.e. field naming, data type selection, etc.

• Software administration and configuration of CRM system based on the identified business requirements and technical specifications

• Implement the requirements using the out-of-the-box features of CRM system

• Reports and dashboards generation

• Usage Tracking

• Perform daily backup of key CRM data

• Document software configuration applied on each implementation

• Participate in continuous performance improvement sessions to discuss opportunities to improve processes or standards

• Basic Systems and Business Analysis

• Requirements Gathering

• Coordination with Users and Stakeholders on Requirements

• Document gathered business requirements

• Document the system design on each implementation

• Identify gaps on business requirements and its feasibility to be served by the software

• Design and develop test scenarios

• Execute the test script applicable for the implementation

• Participate on software release upgrade testing

• Document the testing conducted

• Raise issues encountered during testing

• Conduct Training

• Track and resolve issues raised by users

Requirements

• Graduate of any 4-year or 5-year course with a degree in Computer Studies, Information Systems (IS)/Information Technology, Marketing or related course preferred

• Graduate of any engineering course will be considered

• At least two (2) years of experience with software development/programming or configuration

• At least three (3) years of experience with data reporting and analysis

• Ability to deal with ambiguity, uncertainty, and incomplete information when evaluating alternatives and making recommendations

• Ability to work seamlessly within a team as well as manage individual tasks

• Creative and abstract thinking skills to envision and design innovative solutions to business opportunities and challenges

• Proven ability to work independently

• Proven communication skills with both team members and business stakeholders to report needed corrections

• Strong ability to pick up complex concepts and processes quickly

• Advanced proficiency in Microsoft Excel or any other data manipulation tools

• Knowledge in project management is a plus

• Knowledge in change management is a plus

• Oracle CRM on Demand, Oracle Eloqua and Salesforce knowledge is a plus

• Data visualization tools knowledge is a plus

• JavaScripting, programming using web services and REST API development experience is a plus

• Effective communication skills

• Can work with minimum supervision

• Analytical

• Multi-tasking

• Proactive

• Time management skills

• Extended working hours

• Shifting schedules

• Fast paced environment

• Manages Complexity

• Decision Quality

• Action Oriented

• Optimizes Work Processes

• Collaborates

• Communicates Effectively

• Courage

• Situational Adaptability

Job Features

Benefits:
  • SSS
Position:
  • Junior Level/ 0-2 Years...
Primary Job Role:
  • Sales / Marketing
Secondary Job Role:
  • Marketing
Employment Type:
  • fulltime
Holiday:
  • Others
Work Location:
  • Pasig
Business Hours:
  • Open 8 AM
  • Close 5 PM
Dress Code:
  • Business
Language:
  • Tagalog / Filipino
  • English
Salary:
Age:
Gender:
Minimum Year of Experience:
Field of Study:
Education Level:
Certifications:
Categories:
  • Electrical Installation...

Company Features

Company Benefits:
  • Philhealth
  • HDMF