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Minimum Qualifications • Bachelor's Degree graduate of any Medical Allied Courses • At least one (1) year work experience in a Hospital/ Clinic/ Diagnostic Center/ Customer Service, but not required. • Good written and verbal communication skills (clear and articulate) • Excellent customer service and attention to detail skills • Computer literate Job Description • Handles and ensures that customer inquiries, services and transactions pertaining to Out-Patient LOA issuance are delivered in a timely, accurate and efficient manner to achieve client satisfaction. • Fully understands and follows protocols, procedures, policies, and guidelines relative to LOA issuance meeting Medgate standards. • Prompt and accurate issuance of OP LOA approval codes to clients for OP consultations, laboratory and other diagnostic procedures. • Handles inquiries, requests, complaints, policy status queries via inbound and outbound calls, emails, and mobile apps. • Does verification of patients’ enrolment and policy status and coverage. • Notes down patients’ reason for LOA issuance. • Transfers call to Generali Alarm Center for complex issues that are beyond the jurisdiction of Medgate LOA issuance team. • Responds to simple issues/complaints and escalates complex LOA issuance concerns to the OP LOA Team Leader if necessary. • Knowledgeable and fully understands the insurance product features, benefits and exclusions. • Knowledgeable and fully capable of utilizing telephony principles and techniques, office equipment and software, to effectively perform the tasks assigned. • Familiarity with medical terminology, medical benefits and claims availment procedures. • Acquires and practices professional communication skills to efficiently communicate and handle customers including irate and difficult ones. • Collaborates with other team members, encouraging harmonious working relationships to effectively achieve the goals of the team.
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Job Description Primary Responsibilities: Willing to undergo training (telemedicine program) prior to actual duty Must follow set guidelines patterned after Medgate Switzerland based on CPGs that are applicable for local setting Willing to work in an office setting on a selected fixed schedule with a minimum requirement of 4-hour duty Receives telemedical consultations during duty shifts. Minimum Qualifications Medical Diploma PRC Board Licensure Certificate Residency Training Certificate of Graduation, if applicable Diplomate / Fellowship Certification, if applicable PRC ID PTR Number NBI Clearance
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Job Description Willing to do Telemedical consultations Willing to undergo training for telemedicine program Willing to handle General Medicine cases Computer literate Amenable to work in Makati area Minimum Qualifications Duly-licensed Physician with valid PRC license Have BIR Official receipts or willing to acquire one Excellent communication skills (clear and articulate) Completed residency training: certified Diplomates and Fellows (an advantage) Willing to work in an office setting on a 40-hour/week schedule (24/7 business operations) including weekends and holidays as directed by management.
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Education and Work Experience: Is a duly-licensed physician who passed the Philippine Medical Licensure examinations with at least 2 years experience in clinical or hospital practice Skills : Computer literate, fluent in English & Filipino with clear speaking voice Others: Is currently practicing in the Philippines. Primary Responsibilities: 1. Willing to undergo training prior to actual duty 2. Must follow set guidelines patterned after Medgate Switzerland based on CPGs that are applicable for local setting 3. Willing to work in an office setting on a 40-hour/week schedule for full-time (for 24/7 work schedule) or on a selected fixed schedule for a part-time with a minimum requirement of 4 hours duty 4. Receives teleconsultations during duty shifts 5. Part time GPs: willing to be on call in case someone is unable to come in for work
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Job Description Identifies and assesses customers’ needs to achieve satisfaction. Generates LOA for specific patients that are referred by Medgate Doctors for face to face consultation. Notes down patient’s complaint or reason for teleconsultation. Willing to undergo training (telemedicine program) prior to actual duty Willing to work full-time on an 8-hr shifting schedule (24/7 operations) Inform the patient about Medgate services, products and partner clients Follow communication procedures, guidelines and policies, meeting Medgate standards Minimum Qualifications Bachelor's Degree in Nursing/ Psychology/ Medicine or other Medical Allied Courses (License is not required but an advantage) At least one (1) year work experience specialized in Healthcare Services/ Medical Support and Assistant/ Hospital/ Clinic/ Diagnostic Center/ Customer Service, but not required Good written and verbal communication skills (clear and articulate) Computer literate\
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Education and Work Experience College graduate with Medical background is a plus, bonus if Registered Nurse (RN) Work Experience: With at least 1 year work experience in a hospital or clinic set-up, but not required, Fresh graduate are encouraged to apply. Skills: Computer literate, fluent in English & Filipino with clear speaking voice Primary Responsibilities: 1. Willing to undergo training prior to actual duty 2. Willing to work full-time on an eight (8) hour shifting schedule (24/7) 3. Informs the patient of the following: • Inquiries about Medgate services • Inquiries about Medgate products • Inquiries about Medgate partner clients
P15
~P28
  • Completed a Bachelor's Degree with at least 7 months of work experience in BPO Industry
  • Undergraduates (2 years in College = 4 Semesters with no back subjects/pending subjects) with 2.5 years of work experience in BPO Industry
  • ADVANTAGE: 2 years experience in a sales related role, preferably in telesales with background on Banking and Finance
  • Above average verbal communication skills and command of the English language
  • Basic computer skills, including Microsoft Word and Excel
  • Excellent telephone etiquette
  • Can easily be trained
  • Basic knowledge in computer navigation
  • Ability to follow scripts without sounding mechanical
  • Ability to handle being rejected and remain calm and collected
  • Flexible on shift
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Job Responsibilities: -Maintain positive relations with all contacts, guests, potential guests and team members in order to expand the branch’s pool of clients -Responsible in promoting and marketing the company’s services and products, campaigns/promotions, retail, in order to meet the required performance of the branch -Acts hand on hand with the manager in achieving the monthly target -Ensures that customer service excellence is exercised and practiced in the branch by all employees at all times -Acts as Officer in Charge in the absence of the Branch Head -Responsible for the service standards performed by employees to ensure customer satisfaction -Co-performs Employee Performance Review for subordinates every 3-6 months -Deals with all customer complaints -Manpower Scheduling: Making sure that all employees follow the correct shifts and rotations and that there is enough staff to perform services and accommodate clients during all working hours -Ensuring that all treatments finish on time (not going beyond) and are monitored, and that all treatments are accounted for -Co-authorizes text blasts to increase sales and foot traffic  Minimum Qualifications -A graduate of 4 year course, preferably Medical or business related courses -With a minimum of 2-3 years experience in handling store/branch management particularly on Wellness & Grooming industry. 1 to 2 years of solid experience in either supervisory or managerial level. -Highly organize and must be able to motivate her team, assess situations quickly and solve problems. -Excellent written, verbal communication skills -Must be able to work both independently and as a team player -With sound judgment on handling basic to vital decision making, and can pay attention to -internal and customers, and with excellent negotiation and speaking skills to resolve the issue -Able to lead and handle cross-functional roles or collaborative roles -Willing to be assigned at Any Branch in Manila (we're assigning location based on your address)  Perks: -BASIC PAY Plus INCENTIVES -Enjoy work life balance (Enjoy branch events, trainings and workshops, outings) -Birthday Gift -Performance Rewards, etc.
Items: 48/158
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